Refund & Return Policy

Returns and Exchanges

Pickle People Family accepts returns and exchanges within 7 days of delivery.

To request a return or exchange, email picklepeoplefamily@gmail.com with your order number and the reason for your request. Please contact us before mailing an item back so we can provide return instructions.

Items must be returned in their original condition. If an item is not returned in its original condition, the buyer is responsible for any loss in value.

Return Shipping

Buyers are responsible for return shipping costs. Please package ornaments carefully to prevent damage during transit.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us as soon as possible at picklepeoplefamily@gmail.com.

Include your order number and photos of the issue, if available. We'll work with you to arrange an appropriate replacement, exchange, or refund.

Refunds

Once we receive and inspect your return, we'll notify you whether the refund has been approved.

Approved refunds will be issued to your original payment method. Processing times may vary depending on your payment provider.

Questions?

Email picklepeoplefamily@gmail.com for assistance with returns, exchanges, or damaged orders.